These Terms are a binding agreement between you and Nexus Field (“we,” “us”) governing your use of Nexus Field (the “Service”). By accessing the Service you agree to these Terms. If you use the Service for an organization, you represent that you are authorized to bind it.
Nexus Field provides field-service dispatch, project, timesheet, work order, and item-cost tools. We may update, improve, or discontinue features. Access is provided to invited members of a workspace, subject to the role-based permissions set by workspace administrators.
Keep your login credentials secure; you are responsible for activity under your account. You agree not to misuse the Service — including no unlawful use, no attempts to breach security or access other tenants’ data, no reverse engineering except as permitted by law, no automated abuse, and no uploading of malware or infringing content.
You retain ownership of the content you submit (“Customer Content”). You grant us a limited license to host, process, and display it solely to provide the Service. You are responsible for Customer Content and for having the rights to it. See our DMCA / User Content Policy.
AI-assisted features are provided “as is” and may produce inaccurate output. They are suggestions only and do not replace professional judgment. Do not rely on AI output for any decision with legal, financial, medical, or safety consequences without independent human verification. See the AI disclosure in our Privacy Policy.
Fees, if any, are as agreed in an order or subscription. Taxes are your responsibility unless stated otherwise.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEXUS FIELD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) US $100.
You will indemnify and hold Nexus Field harmless from claims arising out of your Customer Content or your breach of these Terms, to the extent permitted by law.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, including your right to sue in court and to have a jury trial.
Before starting an arbitration, you agree to try to resolve the dispute informally by emailing legal@nexusfieldhub.com with a description of the claim. If it is not resolved within 30 days, either party may begin arbitration.
You and Nexus Field agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under the AAA’s Consumer Arbitration Rules, rather than in court, except as provided below. The Federal Arbitration Act governs the interpretation and enforcement of this section.
YOU AND NEXUS FIELD AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims. You and we waive any right to a jury trial.
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive relief in court for infringement or misuse of intellectual property. Nothing here waives any non-waivable statutory right.
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@nexusfieldhub.com with your name and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
If the class-action waiver is found unenforceable as to a claim, that claim will proceed in court; the rest of this section still applies.
These Terms are governed by the laws of the state in which Nexus Field operates, without regard to conflict rules. Disputes not subject to arbitration will be brought in state or federal courts, and you consent to their jurisdiction.
You may stop using the Service at any time. We may suspend or terminate access for breach or to comply with law. Provisions that by their nature should survive (ownership, disclaimers, liability limits, arbitration) survive termination.
We may update these Terms; material changes will be posted here with a new effective date. Continued use after changes means you accept them. Contact: legal@nexusfieldhub.com.
